Uphold® Exchange is a powerful trading platform integrated within the Uphold® ecosystem that allows users to trade between various asset classes including cryptocurrencies, fiat currencies, precious metals, and equities. Unlike traditional exchanges, Uphold® offers a unique multi-asset trading experience with transparent pricing.
Trade across 4 asset classes - cryptocurrencies, national currencies, precious metals, and U.S. equities - all within a single platform.
Uphold® provides clear, upfront pricing with no hidden fees, showing the exact spread before you execute trades.
Convert directly between any supported assets without needing to go through intermediate currencies.
To start trading on Uphold® Exchange, you need to first access your Uphold® account:
The Uphold® Exchange is seamlessly integrated with the Uphold® Wallet, allowing for instant transfers between your trading balance and wallet storage. This integration provides a unified experience for both active traders and long-term holders.
Moving funds between your Uphold® Wallet and the exchange is instantaneous and fee-free. This allows you to quickly respond to market opportunities without withdrawal delays.
If you're experiencing issues with wallet verification, it may affect your exchange capabilities. Common solutions include:
If you're unable to login to Uphold®, you won't be able to access the exchange. Common solutions include:
Connection errors can disrupt trading activities. Check Uphold's status page for platform issues, verify your internet connection, or try accessing from a different device.
If your exchange transactions are being declined, possible causes include:
If you've lost access to your Uphold® account, follow these steps:
If you've lost access to your two-factor authentication device:
Uphold® Exchange supports trading between cryptocurrencies (BTC, ETH, XRP, etc.), fiat currencies (USD, EUR, GBP, etc.), precious metals (gold, silver, platinum), and U.S. equities. The platform allows direct trading between any supported assets without intermediate conversions.
Uphold® stands out with its multi-asset trading capability, allowing transactions across different asset classes in one platform. It also offers transparent pricing with no hidden fees and a unique "Anything-to-Anything" trading feature that eliminates the need for intermediate conversions.
First, verify that you have sufficient funds for the transaction. Check if there are any temporary restrictions on your account. Ensure you're not attempting a transaction that violates regional regulations. If the issue persists, contact Uphold® support for specific information about the decline.
Basic account functions may be available with limited verification, but full access to Uphold® Exchange features, higher transaction limits, and certain asset classes typically require completing the full identity verification process according to regulatory requirements.
Uphold® employs multiple security measures including two-factor authentication, biometric login options, cold storage for digital assets, and insurance coverage. However, users should also practice good security hygiene like using strong passwords and enabling all available security features.
If you experience technical problems during a transaction, first check Uphold's status page for known issues. Document any error messages and contact support immediately. Uphold® maintains audit trails of all transaction attempts, which can help resolve any disputed trades.